Firmware Update


Continuous improvement of our firmware is at the core of our efforts to continually enhance the security and functionality of our systems. Our goal is to keep your Voice Alarm Systems (VAS) and systems reliable and efficient to extend their lifespan. Therefore, we would like to introduce the key features of the firmware update v02.42.XX.42 to you today:

Key Features of FW02.42.XX.42:

  1. Adjustment of Internal Voltage Monitoring 230V/24V: With this update, the wiring of error input contacts 230V/24V is significantly simplified. This not only means time savings but also increased efficiency in error detection and resolution.
  2. Improved System Stability: We have further optimized system stability to ensure that your systems operate smoothly and reliably, even under challenging conditions.
  3. Optimization of Memory Write Cycle Management and Memory Management: This update optimizes memory write cycle management and enhances overall memory management, resulting in improved system performance.

In addition to this firmware update, we would like to mention that the current firmware v02.42.XX.42(b4.1) and the current NEO Configurator v2.42.1.0 are available. Furthermore, the latest version of NEOAPP 11.42 is also available at the following links. Please note that NEOAPP integrates the firmware files, so we recommend updating your NEO systems through this method.

Stay safe and up-to-date with our firmware update v02.42.XX.42.

If you have any questions or need support, we are here to assist you.

Dear Customers,

Please note that we will be closed between the holidays from December 27th to December 29th, 2023.


For urgent matters, you can reach us at the following number:

Technical Support +49 (6841) 93493-26


Orders received by December 21st, 2023, until 2:00 PM will be shipped this year.

Wishing you a peaceful pre-Christmas season.